Customer Testimonial Mitch Bunch, Administrator Wesley Haven Villa, Assisted Living Facility What drove the decision to convert to RxAdvantage? We decided to use Rx Advantage, Inc., and the Rx Advantage Pac because we needed to increase productivity, which provides more time for patient care and life enrichment programs. We also needed a safe and secure method of ensuring that the right patient received the right medication, and the right dose at the right time, and that is what RxAdvantage provides. What are your thoughts on the Rx Advantage implementation process? I have gone through two different implementation processes. First at a new facility, we started using the Rx Advantage Pac from the beginning, and then at an existing facility where we transitioned to the Rx Advantage Pac. In both cases Rx Advantage, Inc., provided tremendous support throughout the process. They were there with us hand-in-hand. I was very happy with the support we received. What do you like most about the Rx Advantage Pac method? The Rx Advantage Pac has increased productivity by saving med-techs as much as 20 minutes per hour on the med-pass. The Rx Advantage Pac provides an additional level of safety and security for both the patient and the med-techs. How is the Rx Advantage, Inc., customer service? Rx Advantage, Inc., is very dedicated to customer service. They have been very responsive to our changing needs, from emergency deliveries and refills, to changes in medication, Rx Advantage has always been there to help. Would you recommend Rx Advantage, Inc., to a peer or other facility? Yes. If a facility is looking for ways to increase productivity, decrease medication errors, and increase the confidence that patients have in the medication management system, I would suggest they find out more about Rx Advantage, Inc., and the RxAdvantage Pac.